Princeville Patrol (808) 826-6181

The Princeville at Hanalei Community Association has a Patrol person on duty 24/7.

Patrol is responsible for enforcing the Protective Covenants and PHCA Rules and for keeping an eye out for suspicious behavior. 

You can email Patrol at

When to Call Patrol                                                                                                                                              

  • When you wish to make a complaint regarding noise nuisance (loud tv noise, loud party, etc)
  • When you see suspicious activity / people
  • If you have had a break in, call and inform Patrol after you have involved the Kaua'i Police Department (KPD)

Patrol's Process for Noise Complaints

  • When a noise complaint call is received, Patrol will head to the property and observe the complaint. 
  • Patrol will speak to the guests/residents and either give a warning or issue a violation. 
  • If the problem continues (whether it's the same day or next week), and a complaint call is received from Patrol, they will head to the property and issue a fine of $150 to the guests/residents. The office will then issue a violation letter the next business day. The letter will be sent via email to the owner and the property manager/contact. 
  • Further violations will result in a fine of $150. 
  • Residents may also submit a written complaint to the PHCA office. However, it is always best to call Patrol when the issue is happening so they can observe and report on the violation. 
  • Residents are urged to call Patrol with every occurrence. It is very important for Patrol to have the calls documented to follow the procedures outlined above. It is Patrol's job to take your complaints, so please don't feel like you are bothering them!  

Patrol Procedures for Other Complaints or Rule Violations

Take a look at the Community Rules page to see the listing of violations and the enforcement procedures.

Vacant Homes

If you are leaving the island for a while, call Patrol and let them know you will be gone.
They will make sure to be watchful of your property while you are away.